Shipping policy

LOCATION

We ship Australia-wide only. 

 

HANDLING TIME

Please allow for 24 - 48 business hours. Better Living Australia operates within Queensland in Australia and we follow the public holiday schedule in this state.

Our refund policy is designed to ensure a transparent and fair process for addressing issues with our products.

Shipping can be subject to periods of high traffic like November Black Friday. 

 

SHIPPING TIMES

Shipping typically takes 5-7 business days within Australia. For international orders, shipping can take 10-15 business days, depending on the destination and customs processing times. Once your order ships, we’ll send you a tracking number so you can monitor the journey from our warehouse to your doorstep. This can vary in peak periods such as November and December.

 

ADDITIONAL QUESTIONS

We value your support and are committed to providing high-quality red light panels. Should you have any further questions regarding our refund policy or need assistance with a product, please do not hesitate to contact us by emailing hello@betterlivingaustralia.com.au or calling us at 1800 25 38 93